Capstone Works Blog

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Come on! Is it just me, or do phone system auto attendants just drive you up the wall? More often than not, they feel condescending, counterproductive, and rarely actually let the customer get to who they need to talk to. Capstone has long done away with the auto attendant, and I’m going to tell you why we are never going back.

Telecommunications have played a crucial role for businesses ever since they were first developed, remaining a fundamental tool even now, despite so many other communication methods available for businesses. However, the telephony of old is nearly unrecognizable when compared to the capabilities of today’s solutions, and it’s making it even easier for businesses to be flexible.

VoIP has long grown past the days of late-night TV ads and cheap ways to get long-distance calls using services such as Vonage. Today’s VoIP technology has taken its place in the business world as modernized, cost-effective communications. VoIP offers an extensive array of features at a fraction of the cost of traditional telephone services. Learn why your organization should consider making the switch to VoIP.