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Capstone Works, Inc. has been serving the Cedar Park area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP is the Ideal Solution for Remote Workers

VoIP is the Ideal Solution for Remote Workers

Telecommunications have played a crucial role for businesses ever since they were first developed, remaining a fundamental tool even now, despite so many other communication methods available for businesses. However, the telephony of old is nearly unrecognizable when compared to the capabilities of today’s solutions, and it’s making it even easier for businesses to be flexible.

Let’s review how modern voice options can enable your team’s communications, whether they’re operating in-house or remotely.

What Voice over Internet Protocol Is, and Enables

Voice over Internet Protocol, or VoIP, is a modern form of telephony that replaces the traditional cabled infrastructure with the capabilities and connectivity of the Internet. In doing so, what was once a (albeit useful) one-trick pony is granted significantly more tricks.

Consider what your traditional telephone service provider offers for a moment: chances are, a business has access to a large list of operationally-beneficial features… for an added price, of course. Comparatively, VoIP offers the same comprehensive collection of features that the telephone providers do with the addition of many, many more all included.

Just imagine the prospect of having a comprehensive communication solution with a predictable, monthly price schedule that is specifically based on how many users or lines you have on your plan. Simple and effective, right?


Furthermore, VoIP options generally have a smartphone application that your team members can use. This means that calls can be carried out wherever an employee happens to be working. Recent events have also highlighted the utility of video conferencing options. The majority of VoIP solutions include these capabilities—think Zoom, only better.

VoIP is the Best Business Telephone Option for Remote Workers

Regardless of whether you look at it from an operational perspective or a budgetary standpoint, the benefits that Voice over Internet Protocol offers cannot be denied. Communication? Check. Collaboration? Check. Cost efficiency? Check.

If you’re interested in taking advantage of these benefits for your business’ benefit, give us a call. We can ensure that your team is equipped with the tools needed. Reach out to us at (512) 343-8891 to learn more about VoIP.

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