Capstone Works Blog

Are you a business owner in Austin, Texas looking for a reliable and efficient way to handle all of your IT-related needs? Look no further than managed IT services. In today’s digital age, technology plays a crucial role in the success of any business. From communication and collaboration to security and compliance, IT covers a very wide area within any organization, and as a business grows, it becomes harder to manage with in-house staff. That’s where managed IT services come in. In this article, we’ll explore the benefits of managed IT services in Austin  and why they are essential for your business.

If you're a business owner in Austin, Texas, you know how important it is to have reliable IT support. After all, your company's technology is what keeps you connected to your clients, your employees, and the rest of the world. Without it, everything grinds to a halt.

Disasters tend to happen when you least expect them to. That’s what makes them disasters. A bad situation is often made much worse simply because you didn’t expect it, and that can be the case here. Let’s say an employee suddenly quits, and deletes all of their files on the way out. This can be a sticky situation, so here are a few ways to handle it when it happens, and a few ways to prepare for it just in case.

While no two businesses are the same, there are usually going to be some common similarities between any two office environments. When you take a typical look at the technology that runs any two offices, you’ll see your standard workstations, phones, printers, and a couple of servers tying everything together. However, if you try to run an architecture, construction, or design firm from your typical office environment, things are going to fall apart very quickly. Why is that?

Austin, Texas is one of America’s tech hubs. It’s a place where many businesses are a few steps ahead when it comes to effectiveness and innovation. That also means there are a lot of different options for computer and IT support for Austin-based companies—which makes it important that business owners weigh their options carefully.

Nobody likes getting surprise charges. It feels… dirty. So many companies do it. You’ve got those surprise processing fees attached to your phone bill, the mechanic calling you to tell you that you’ve got a cracked turbo when you only went in for an oil change, or your computer guy sending you an invoice for additional support along with the monthly bill…

It feels like a lot of these other computer support companies make a living off of surprise fees and invoices. It’s NOT it normal, and we’re going to tell you a little secret about the IT industry so hopefully you don’t ever have to pay a surprise IT invoice ever again.

Are your servers “out of sight, out of mind?” Set up, turned on, and promptly forgotten? Your servers are a critical part of your business’ operations and if not managed properly, you are risking a lot of lost time and money.

While the layperson might think that the documents and data a lawyer has are uninteresting, cybercriminals think otherwise.

In fact, it’s critical that legal firms protect their data and stay vigilant, as it’s easier than ever for cybercriminals to lock down and steal your sensitive information.

For many, IT is synonymous with waiting on hold with technical support, dealing with frustrating, unexplainable computer issues, and running into complex problems that get in the way of actual work. It can sometimes feel like the whole world has to constantly catch up to technology, when technology is supposed to make us all more efficient and effective. The question is, how can modern IT be best utilized to drive your business forward? Better yet, can it be done delightfully?