Capstone Works Blog

Just about every business owner finds themselves searching for a trusted IT consulting service at some point. Establishing and maintaining a complex business network is essentially a full-time job, and even the smallest businesses start to run into some pretty tough hurdles when it comes to this process. Once you mix in the modern-day line of business applications, user management/active directory, and cybersecurity best practices, even the most technical users are going to fall short of the knowledge and skill required to keep the gears turning.

When it comes to managing IT issues, some companies still rely on the older way of doing things. In our industry, we call this the break-fix model. This approach involves waiting for something to break and then paying someone to fix it. While this may seem like a cost-effective solution, it can actually lead to more problems and inefficiencies in the long run.

In this article, we'll explore the break-fix model and why it's an inefficient solution to IT problems. We'll also discuss alternative approaches that can help your business save time, money, and headaches.

Are you a business owner in Austin, Texas looking for a reliable and efficient way to handle all of your IT-related needs? Look no further than managed IT services. In today’s digital age, technology plays a crucial role in the success of any business. From communication and collaboration to security and compliance, IT covers a very wide area within any organization, and as a business grows, it becomes harder to manage with in-house staff. That’s where managed IT services come in. In this article, we’ll explore the benefits of managed IT services in Austin  and why they are essential for your business.

Businesses, especially those in our native Austin, rely on technology more and more all the time—and with this increasing reliance, these businesses need a reliable IT infrastructure. A reliable managed service provider will be a huge asset in this regard, but it's important that you work with the right one. Let’s talk about some of the considerations to have when selecting your managed IT provider, and walk you through the process of making the best decision for your business.

Nobody likes getting surprise charges. It feels… dirty. So many companies do it. You’ve got those surprise processing fees attached to your phone bill, the mechanic calling you to tell you that you’ve got a cracked turbo when you only went in for an oil change, or your computer guy sending you an invoice for additional support along with the monthly bill…

It feels like a lot of these other computer support companies make a living off of surprise fees and invoices. It’s NOT it normal, and we’re going to tell you a little secret about the IT industry so hopefully you don’t ever have to pay a surprise IT invoice ever again.

Are your servers “out of sight, out of mind?” Set up, turned on, and promptly forgotten? Your servers are a critical part of your business’ operations and if not managed properly, you are risking a lot of lost time and money.

Most businesses rely on information technology in order to operate, with accountants, CPAs, and accounting firms being no exception. This means that modern accounting firms therefore have a lot of IT-related considerations to manage—particularly related to their security.